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NEWS ARTICLE: Improving Access

 

Improving access to general practice: evening and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will take place at Trinity Medical Practice Wakefield and Pontefract General Infirmary. Talk to your practice receptionist to find out more or book an appointment.

 

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

***Important*** Prescribing Changes from 01 May 2017

For further details on the changes, please follow the link below.

Prescribing Changes from 01 May 2017

Important information on the proposed merger of the partnerships of Dr Bance & Partners and Ferrybridge Medical Centre.

Please click on the link below for more information

2016.09.23 ECS-FMC Proposed Merger Ltr.doc

Duty of Candour

When things go wrong


At Dr Bance & Partners we endeavour to provide a first class service at all times. However, we acknowledge that at times things may go wrong and our service may fall below our expected levels.

In order to comply with Regulation 20 of the Health and Social Care Act 2008 (Regulations 2014) we pledge to:-

    • Have a culture of openness and honesty at all levels

    • Inform patients in a timely manner when safety incidents have occurred which may affect them

    • Provide a written and truthful account of the incident, explaining any investigations and enquiries made

    • Provide a written apology

    • Provide support if you are affected directly by an incident



 
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