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Noticeboard

***Important*** Prescribing Changes from 01 May 2017

For further details on the changes, please follow the link below.

Prescribing Changes from 01 May 2017

Important information on the proposed merger of the partnerships of Dr Bance & Partners and Ferrybridge Medical Centre.

Please click on the link below for more information

2016.09.23 ECS-FMC Proposed Merger Ltr.doc

Duty of Candour

When things go wrong


At Dr Bance & Partners we endeavour to provide a first class service at all times. However, we acknowledge that at times things may go wrong and our service may fall below our expected levels.

In order to comply with Regulation 20 of the Health and Social Care Act 2008 (Regulations 2014) we pledge to:-

    • Have a culture of openness and honesty at all levels

    • Inform patients in a timely manner when safety incidents have occurred which may affect them

    • Provide a written and truthful account of the incident, explaining any investigations and enquiries made

    • Provide a written apology

    • Provide support if you are affected directly by an incident



 
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